SACRAMENTO, Calif. – If you did not register with the Federal Emergency Management Agency (FEMA) following the October fires, but you are being contacted by phone or mail by FEMA or the U.S. Small Business Administration (SBA), it’s a good bet your personal information has been compromised.
There has been a surge in fraudulent registrations this year. FEMA is notifying survivors and instituting additional verification and controls in cases where there was suspicious activity. The agency is committed to ensuring all claims for assistance from eligible applicants are reviewed and processed appropriately.
If you suspect your personal information has been compromised, immediately get in touch with FEMA at 800-621-3362 or 800-462-7585 for TTY users. Applicants who use VRS or 711 can call 800-621-3362. You can also visit the nearest disaster recovery center or local assistance center to report your suspicions.
FEMA also recommends you monitor your credit report for any accounts or changes you do not recognize. If you discover someone is using your information, you will need to take additional steps, including filing a complaint with the Federal Trade Commission through their website: IdentityTheft.gov.
Stay vigilant and protect yourself against identity theft and fraud.
All FEMA disaster assistance will be provided without discrimination on the grounds of race, color, sex (including sexual harassment), religion, national origin, age, disability, limited English proficiency, economic status, or retaliation. If you believe your civil rights are being violated, call 800-621-3362 or 800-462-7585(TTY/TDD).
FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.
The SBA is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps businesses of all sizes, private nonprofit organizations, homeowners and renters fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Disaster Assistance Customer Service Center by calling 800-659-2955, emailing firstname.lastname@example.org, or visiting SBA’s website at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call 800-877-8339.